Hatch resource banner image for How to arrange commercial waste collection

How to arrange commercial waste collection

Learn why you legally need a trade waste contract and how to set one up for your business premises.

Get your business waste collected legally

If your business operates from a commercial property, you are legally required to have a contract with a licensed company to collect your rubbish. You cannot use your household bins or the local tip for waste generated by your business. This is a strict rule with significant fines, so it's important to get it right from the start. The process involves assessing your needs, finding a licensed carrier, and keeping the correct paperwork.

Why is commercial waste different?

All businesses in the UK have a legal 'Duty of Care' under the Environmental Protection Act 1990. This means you are responsible for any waste your business produces until it is collected by a licensed carrier. It must be stored safely and securely, and you must have a formal contract in place to prove you are disposing of it responsibly.

A step-by-step guide to setting up your collection

Arranging your waste collection is straightforward. Follow these steps to make sure you are fully compliant:

  1. Assess your waste needs: Think about the type and amount of rubbish your business will create. Will you have general waste, mixed recycling (paper, plastic, cans), glass bottles, food waste, or large amounts of cardboard? This will determine the size and number of bins you need, and how often they need emptying.
  2. Find licensed waste carriers: Search online for 'commercial waste collection' in your local area. Many private companies offer this service. Your local council will also have a trade waste department, so be sure to get a quote from them as well to compare prices.
  3. Get at least three quotes: Contact a few different providers to compare their services. Ask about bin rental fees, the cost per collection (sometimes called a 'lift charge'), collection frequency options (weekly, fortnightly), and any charges for excess weight. Make sure there are no hidden costs.
  4. Choose your provider and sign up: Once you've found a deal that suits your needs and budget, you can sign a contract. The company will then deliver your new commercial bins and confirm your regular collection day.

Keep your paperwork safe

When you set up your contract, you will be given a Waste Transfer Note. This is a crucial legal document that proves who is collecting your waste and that they are licensed to do so. You must keep a copy of this note for at least two years, as you may be asked to present it during an inspection by the council or the Environment Agency.

Top Tip: It's often better to slightly overestimate your needs at first. It's easier and cheaper to reduce the frequency of your collections later than it is to pay for emergency one-off collections if your bins are constantly overflowing.

Created by hatch. • Updated on April 6, 2026