How to ensure shop compliance with the Equality Act 2010

Walk through your shop from the perspective of someone using a wheelchair, a walking frame, or someone with a visual impairment. Use the following table as a starting point for your evaluation:

Area	Requirement	Potential Adjustment
Entrance	Level access for all.	Install a permanent or foldable ramp if there is a step.
Aisles	Space to move and turn.	Maintain a minimum width (ideally 1.2m) and keep floors clear of stock.
Counters	Accessible height for transactions.	Provide a lower section of the counter or a clipboard for signing.
Changing Rooms	Enough space and support.	Include at least one larger cubicle with a grab rail and a seat.
Signage	Easy to read.	Use large, clear fonts with high colour contrast (e.g., black text on yellow).

Service and Policy Compliance