How to obtain a standpipe licence

If your landscaping work requires large volumes of water for tasks like planting or dust suppression, you must get an official standpipe licence from your local water authority before connecting to any fire hydrant. Taking water without a licence is illegal, can lead to a significant fine, and risks contaminating the public water supply. This guide explains the simple steps to get licensed correctly.

Why do you need a licence?

The water in the mains network is for public consumption, and water companies have a legal duty to protect it. A licence ensures two key things:

1. Safety: You must use an approved standpipe, which has a special device (a double-check valve) to prevent any water from your work site from flowing back into and contaminating the mains.
2. Payment: The standpipe will have a meter, ensuring that the water you use for your business is measured and paid for, just like any other utility.

How to get your licence

The process is straightforward and can usually be completed online. Follow these steps:

1. Identify your local water authority: The company that provides water services varies by region. If you're unsure who your supplier is, you can use your postcode to find them on the Water UK website.
2. Find the application process: Go to your water authority’s website and look for sections titled "Business Services," "Developer Services," or search for "standpipe hire." This is where you'll typically find the application forms and guidance.
3. Prepare your information: You will likely need to provide your business details, contact information, proof of your Public Liability insurance, and the reason you need the standpipe.
4. Hire or buy an approved standpipe: Most water companies offer a hire service for approved, metered standpipes as part of the licence application. This is often the easiest option. Ensure any standpipe you use meets their specific standards.
5. Submit the application and pay the fee: Complete the application form and pay the required fees, which usually cover the licence, hire deposit, and an advance payment for the water you'll use.

Key things to remember

• Plan ahead: Don't leave it until the last minute. It can take a few days or even weeks for your application to be processed and the equipment to become available.
• Always use the correct hydrant: Your licence will specify which hydrants you are permitted to use. Not all hydrants are suitable, and using the wrong one can affect water pressure for local residents or even the fire service.
• Look after the equipment: You are responsible for the hired standpipe. Keep it secure and report any damage to the water company immediately.

By following the correct procedure, you ensure you are operating legally and professionally, protecting both your business's reputation and the public water supply.