How to obtain the correct TV licence

To legally provide a television for guests, customers or staff in your business, you must have a Hotel and Mobile Units Television Licence. A standard TV licence for your home will not cover business use, and you need this specific licence even for a single guest room or a TV in a public bar. Getting this sorted is a straightforward but essential legal step to avoid a hefty fine.

What does this licence cover?

This single licence allows your guests, residents, and staff to legally watch or stream live TV programmes on any channel, and to download or watch BBC programmes on iPlayer. It covers any device you provide for this purpose, including TVs, computers, tablets, or games consoles in guest rooms, lobbies, bars, or any other public areas on your premises. It also covers staff in their living quarters on-site.

How to get your Hotel TV Licence

The process is managed by TV Licensing and can be completed online in just a few minutes. Here are the simple steps to follow:

1. Visit the official TV Licensing website: Navigate to the dedicated section for 'businesses and organisations' and then find the page for 'Hotels, hostels, mobile units and campsites'.
2. Declare your details: You will need to provide your business name, address, and the total number of guest rooms or accommodation units where you provide a TV.
3. Pay the fee: The cost is calculated based on the number of rooms. The first 15 rooms are covered by a single fee, with an additional fee for every extra 5 rooms (or part thereof).
4. Receive your licence: Once payment is complete, you will receive your licence confirmation. Make sure to keep this for your records.

Important things to remember

• One licence for the whole site: You only need one Hotel and Mobile Units licence for your entire premises. The cost simply changes depending on the number of rooms.
• It's about live TV and iPlayer: If your TVs are only used for playing pre-recorded videos (like DVDs) or for digital signage with no ability to receive a live broadcast, you may not need a licence. However, the moment a device can be used to watch live TV or BBC iPlayer, a licence is legally required.
• The risks are high: Operating without the correct licence is a criminal offence. You could face a court appearance and a fine of up to £1,000, plus any legal costs.